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Know Your PUK/PAC code Contact EE Customer Service at 0870 174 7051

EE customer service helpline has been designed to deliver high quality and professional assistance to the clients. Our aim is to make sure that all customer queries are handled with utmost attention so that their maximum satisfaction is attained.

PUK Code

Entering the incorrect PIN code three times in a row on your EE mobile phone will block your device. Don’t worry! Unblocking your device has been simplified by EE with the PUK code. PUK i.e. Personal Unblocking Key is the key that is required to unblock your SIM card.

Generating a PUK Code is easy. Just follow a few simple steps:

• Log in and register on ‘My EE’.
• Go to the menu and select ‘Manage Device’.
• Scroll down the page and click ‘Unblock device’.
• Select and click ‘PUK Code’. This will generate the PUK Code for your device.
• Enter the code generated on your phone to unblock the SIM. Do not enter wrong code 10 times in a row as this will block your SIM card permanently.

For any other assistance regarding unblocking, please contact EE customer care helpline.

PAC Code

If you wish to discontinue using the services by EE but continue using the same number on a different network, PAC code can help. PAC i.e. Porting Authorisation Code is the code that can help you port your number on a different network. Using a PAC code will lead to loss of any remaining credit and allowances on your number.

To generate a PAC code, simply dial EE customer care number and we will assist you with the code. Once the code is generated, keep a note of the following factors:

• Use the PAC code within 30 days. It is recommended to use it within 26 days so as to prevent any delays caused by bank holidays and weekends.
• In case you don't use the PAC code, your account will remain open and you'll continue to be charged for the services.
• If you would like to cancel your contract without using PAC code, contact EE Customer care number directly for help but make sure you call them before the PAC code generated by you expires.

DISCLAIMER

'EE Contact Number' is a Directory and Connection service which connects your call straight through to the customer service department of the company you want to speak to. We are not associated with or connected to EE in any way, and other contact numbers are available in the public domain which may prove a cheaper way to contact EE. The 0870 numbers that we use cost 13p per minute to call (from a BT landline. Mobiles and other networks may charge more). By using this number to contact EE you agree to be bound by our Terms & Conditions.

EE Telecom Services Review - 2016

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Reasons to Contact EE Customer Service Helpline

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EE to offer Huawei P10 and P10 plus with WiFi Calling and 4G Calling on the UK’s biggest and fastest network

  • EE will offer Huawei’s latest flagship smartphones, the P10 and P10 Plus with WiFi Calling, 4G Calling and access to EE’s superfast 4G network speeds
  • Customers can register their interest for the Huawei P10 and P10 Plus by visiting www.ee.co.uk/comingsoon

EE today announced that it will be offering the Huawei P10 and P10 Plus when the devices launch. Huawei handsets purchased from EE’s direct retail channels will support WiFi Calling and 4G Calling, enabling customers to make calls and send texts in more places across the UK – as well as access the UK’s fastest 4G speeds.

The cutting-edge successors to the hugely successful Huawei P9, the all-new P10 and P10 Plus are state-of-the-art smartphones; perfect for EE’s multi-award winning 4G network. EE is the only mobile network operator in the UK able to offer truly superfast 4G speeds thanks to a layer of extra capacity in the EE 4G network, which means the P10 and P10 Plus will be faster on EE than on any other UK network.

A studio in your pocket

The cameras on the Huawei P10 and P10 Plus have been co-created with camera specialists, Leica. As a result, the latest devices come equipped with the combination of 20MP and 12MP dual cameras on the rear, and an 8MP camera on the front, enabling users to capture the most idyllic panoramic landscapes shots, crisp portraits and the perfect selfies, whatever the angle. With EE’s superfast 4G network, people can upload their favourite snaps to Facebook, Twitter and Instagram in a flash.

EE has the UK’s biggest and fastest 4G network, meaning people can always share their latest adventures with family and friends instantly. Both the Huawei P10, with its 5.1” high-resolution screen, and the P10 Plus, with its 5.5” screen offer 1080p video resolution, perfect for watching the latest movies, TV shows or sporting moments when on the go.

Pricing and Availability

Pre-orders for Huawei’s latest handsets will be announced in due course. For further information on the Huawei P10 and P10 Plus, including full details of EE’s price plans when available, customers can register their interest at www.ee.co.uk/comingsoon

- ENDS -

For more information, please contact:

This email address is being protected from spambots. You need JavaScript enabled to view it.

0845 373 7070

About EE

EE, part of BT Group, is the largest and most advanced mobile communications company in the UK, delivering mobile and fixed communications services to consumers.

EE runs the UK's biggest and fastest mobile network, having pioneered the UK's first superfast 4G mobile service in October 2012, and was the first European operator to surpass 14 million 4G customers in December 2015. EE has more than 550 shops across the UK. EE's 4G coverage today reaches more than three quarters of the UK geography. EE plans to extend 4G to 95% geographic coverage by 2020.

EE has received extensive independent recognition, including being ranked the UK's best overall network by RootMetrics®; Best Network at the 2014 and 2015 Mobile News Awards; Best Network at the Mobile Choice Consumer Awards 2016; Best Consumer Network at the 2015 & 2016 Mobile Industry Awards; Best Network and Best Customer Support at the What Mobile Awards 2016; as well as Fastest Network at the 2014 and 2016 uSwitch Mobile Awards.

Follow us on…

Facebook at: www.facebook.com/ee

Twitter at: www.twitter.com/ee

YouTube at: www.youtube.com/ee

LinkedIn at: www.linkedin.com/company/ee-uk

Read more ...

EE to offer Huawei P10 and P10 plus with WiFi Calling and 4G Calling on the UK’s biggest and fastest network

  • EE will offer Huawei’s latest flagship smartphones, the P10 and P10 Plus with WiFi Calling, 4G Calling and access to EE’s superfast 4G network speeds
  • Customers can register their interest for the Huawei P10 and P10 Plus by visiting www.ee.co.uk/comingsoon

EE today announced that it will be offering the Huawei P10 and P10 Plus when the devices launch. Huawei handsets purchased from EE’s direct retail channels will support WiFi Calling and 4G Calling, enabling customers to make calls and send texts in more places across the UK – as well as access the UK’s fastest 4G speeds.

The cutting-edge successors to the hugely successful Huawei P9, the all-new P10 and P10 Plus are state-of-the-art smartphones; perfect for EE’s multi-award winning 4G network. EE is the only mobile network operator in the UK able to offer truly superfast 4G speeds thanks to a layer of extra capacity in the EE 4G network, which means the P10 and P10 Plus will be faster on EE than on any other UK network.

A studio in your pocket

The cameras on the Huawei P10 and P10 Plus have been co-created with camera specialists, Leica. As a result, the latest devices come equipped with the combination of 20MP and 12MP dual cameras on the rear, and an 8MP camera on the front, enabling users to capture the most idyllic panoramic landscapes shots, crisp portraits and the perfect selfies, whatever the angle. With EE’s superfast 4G network, people can upload their favourite snaps to Facebook, Twitter and Instagram in a flash.

EE has the UK’s biggest and fastest 4G network, meaning people can always share their latest adventures with family and friends instantly. Both the Huawei P10, with its 5.1” high-resolution screen, and the P10 Plus, with its 5.5” screen offer 1080p video resolution, perfect for watching the latest movies, TV shows or sporting moments when on the go.

Pricing and Availability

Pre-orders for Huawei’s latest handsets will be announced in due course. For further information on the Huawei P10 and P10 Plus, including full details of EE’s price plans when available, customers can register their interest at www.ee.co.uk/comingsoon

- ENDS -

For more information, please contact:

This email address is being protected from spambots. You need JavaScript enabled to view it.

0845 373 7070

About EE

EE, part of BT Group, is the largest and most advanced mobile communications company in the UK, delivering mobile and fixed communications services to consumers.

EE runs the UK's biggest and fastest mobile network, having pioneered the UK's first superfast 4G mobile service in October 2012, and was the first European operator to surpass 14 million 4G customers in December 2015. EE has more than 550 shops across the UK. EE's 4G coverage today reaches more than three quarters of the UK geography. EE plans to extend 4G to 95% geographic coverage by 2020.

EE has received extensive independent recognition, including being ranked the UK's best overall network by RootMetrics®; Best Network at the 2014 and 2015 Mobile News Awards; Best Network at the Mobile Choice Consumer Awards 2016; Best Consumer Network at the 2015 & 2016 Mobile Industry Awards; Best Network and Best Customer Support at the What Mobile Awards 2016; as well as Fastest Network at the 2014 and 2016 uSwitch Mobile Awards.

Follow us on…

Facebook at: www.facebook.com/ee

Twitter at: www.twitter.com/ee

YouTube at: www.youtube.com/ee

LinkedIn at: www.linkedin.com/company/ee-uk

Read more ...

EE to offer LG G6 with WiFi Calling and 4G Calling on the UK’s biggest and fastest network

EE has today confirmed LG’s new flagship smartphone, the LG G6, will be available on EE – the UK’s biggest and fastest mobile network.

The all new LG G6 is packed full of the latest in mobile technology, including a striking 5.7” Full Vision display and is the first smartphone to feature Dolby Vision™, perfect for watching movies and TV shows. With this big screen still fitting easily in one hand, it couldn’t be easier to use the dual 13-megapixel wide angle camera, enhanced with an array of features to instantly make any photo social media ready. Meanwhile the 100-degree wide angle front-facing camera is perfect those group selfies.

Customers who purchase the LG G6 from EE’s direct retail channels will be able to make calls and send texts in more places across the UK with WiFi Calling. EE customers can also stay connected to superfast 4G, even when making calls, thanks to 4G Calling.

Download a full 1080p HD film in a flash, or track down the next adventure using Google Maps instantly, on EE’s superfast network. The LG G6 can take advantage of EE’s unique double-speed 4G network to get the UK’s fastest download speeds, providing the ultimate in 4G connectivity and performance.

Pre-orders for the LG G6 will be announced in due course. For further information on the LG G6, including full details of EE’s price plans when available, customers can register for updates at www.ee.co.uk/comingsoon.

- ENDS -

For more information, please contact:

This email address is being protected from spambots. You need JavaScript enabled to view it.

0845 373 7070

About EE

EE, part of BT Group, is the largest and most advanced mobile communications company in the UK, delivering mobile and fixed communications services to consumers.

EE runs the UK's biggest and fastest mobile network, having pioneered the UK's first superfast 4G mobile service in October 2012, and was the first European operator to surpass 14 million 4G customers in December 2015. EE has more than 550 shops across the UK. EE's 4G coverage today reaches more than three quarters of the UK geography. EE plans to extend 4G to 95% geographic coverage by 2020.

EE has received extensive independent recognition, including being ranked the UK's best overall network by RootMetrics®; Best Network at the 2014 and 2015 Mobile News Awards; Best Network at the Mobile Choice Consumer Awards 2016; Best Consumer Network at the 2015 & 2016 Mobile Industry Awards; Best Network and Best Customer Support at the What Mobile Awards 2016; as well as Fastest Network at the 2014 and 2016 uSwitch Mobile Awards.

Follow us on…

Facebook at: www.facebook.com/ee

Twitter at: www.twitter.com/ee

YouTube at: www.youtube.com/ee

LinkedIn at: www.linkedin.com/company/ee-uk

Read more ...

EE to offer LG G6 with WiFi Calling and 4G Calling on the UK’s biggest and fastest network

EE has today confirmed LG’s new flagship smartphone, the LG G6, will be available on EE – the UK’s biggest and fastest mobile network.

The all new LG G6 is packed full of the latest in mobile technology, including a striking 5.7” Full Vision display and is the first smartphone to feature Dolby Vision™, perfect for watching movies and TV shows. With this big screen still fitting easily in one hand, it couldn’t be easier to use the dual 13-megapixel wide angle camera, enhanced with an array of features to instantly make any photo social media ready. Meanwhile the 100-degree wide angle front-facing camera is perfect those group selfies.

Customers who purchase the LG G6 from EE’s direct retail channels will be able to make calls and send texts in more places across the UK with WiFi Calling. EE customers can also stay connected to superfast 4G, even when making calls, thanks to 4G Calling.

Download a full 1080p HD film in a flash, or track down the next adventure using Google Maps instantly, on EE’s superfast network. The LG G6 can take advantage of EE’s unique double-speed 4G network to get the UK’s fastest download speeds, providing the ultimate in 4G connectivity and performance.

Pre-orders for the LG G6 will be announced in due course. For further information on the LG G6, including full details of EE’s price plans when available, customers can register for updates at www.ee.co.uk/comingsoon.

- ENDS -

For more information, please contact:

This email address is being protected from spambots. You need JavaScript enabled to view it.

0845 373 7070

About EE

EE, part of BT Group, is the largest and most advanced mobile communications company in the UK, delivering mobile and fixed communications services to consumers.

EE runs the UK's biggest and fastest mobile network, having pioneered the UK's first superfast 4G mobile service in October 2012, and was the first European operator to surpass 14 million 4G customers in December 2015. EE has more than 550 shops across the UK. EE's 4G coverage today reaches more than three quarters of the UK geography. EE plans to extend 4G to 95% geographic coverage by 2020.

EE has received extensive independent recognition, including being ranked the UK's best overall network by RootMetrics®; Best Network at the 2014 and 2015 Mobile News Awards; Best Network at the Mobile Choice Consumer Awards 2016; Best Consumer Network at the 2015 & 2016 Mobile Industry Awards; Best Network and Best Customer Support at the What Mobile Awards 2016; as well as Fastest Network at the 2014 and 2016 uSwitch Mobile Awards.

Follow us on…

Facebook at: www.facebook.com/ee

Twitter at: www.twitter.com/ee

YouTube at: www.youtube.com/ee

LinkedIn at: www.linkedin.com/company/ee-uk

Read more ...

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